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About IHE
“Our process and curriculum is led by physicians, nurturing the best individual and cultural outcomes, that make a lasting impact.”
PAtrICK KNEELAND, MD
IHE Faculty
IHE partners with organizations to provide tailored curricula and programs designed to build relational skills that nurture trust, respect, compassion, and teamwork. Through our work, cultures are transformed and a passion for the practice of medicine is renewed. Physicians, nurses, and caregiver teams are returned to a state of thriving and peak performance. An environment of quality, safety, and efficiency is able to flourish. The result is a return to humanity in medicine for providers and patients.
Our approach
We take a holistic and integrated approach to organizational transformation, focusing on the critical levers that drive team effectiveness and business results. Our solutions are:
- People-Centered: We put people at the heart of everything we do, designing solutions that meet the unique needs and aspirations of individuals and teams.
- Evidence-Based: Our solutions are grounded in the latest research and best practices from organizational psychology, neuroscience, and adult learning theory.
- Results-Oriented: We are laser-focused on driving measurable outcomes and business impact, partnering with clients to define success and track progress over time.
- Scalable and Sustainable: We build internal capability and embed new ways of working to ensure that the impact of our solutions is sustained long after the engagement ends.
- People-Centered: We put people at the heart of everything we do, designing solutions that meet the unique needs and aspirations of individuals and teams.
- Evidence-Based: Our solutions are grounded in the latest research and best practices from organizational psychology, neuroscience, and adult learning theory.
- Results-Oriented: We are laser-focused on driving measurable outcomes and business impact, partnering with clients to define success and track progress over time.
- Scalable and Sustainable: We build internal capability and embed new ways of working to ensure that the impact of our solutions is sustained long after the engagement ends.
Learn more
“The formation of the Institute for Healthcare Excellence (IHE) was driven by a recognized need to embrace a new way of thinking—including a measurement system to provide insights around domains of human thriving, and matching solutions that would enable leaders, teams, and individuals to restore human connections and joy to healthcare.”
William Maples, M.D.
Founder
Learn about our history
Our Expert Physician-Led Faculty and Leadership
IHE is led by experts and physician leaders who are deeply invested in the future of today’s medicine and the lives of those who practice it. Our collective experience enables us to implement systems that create the safe environments needed for the development of personal and professional well-being and growth in those who care for others—and aspire to continue caring with excellence.
IHE Leadership & Faculty
“Our team has been transformed. This program is like no other. Truly a gift for our organization to gain the skills necessary to connect to our families.”
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“What I’m most proud about is the consistency of our performance. I feel a profound sense of pride for our team—our frontline staff, our quality leaders, our board—the entire organization. Improving is very hard work; maintaining improvement is even harder.”
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“Our satisfaction scores were flat. We were trying initiatives here, there and everywhere, but we weren’t seeing sustained improvement, until we found the Institute for Healthcare Excellence.”
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