Our focused assessment tool has been validated by international research leaders in safety, culture, and burnout, and has been utilized in grant-funded studies by over 50,000 healthcare workers in the United States and the United Kingdom. It quickly quantifies burnout (emotional exhaustion), the ability for clinicians and leaders to bounce back from stress (emotional recovery) and whether they are doing their best work (emotional thriving). It also captures key elements of team and organizational climate that impact culture, retention, productivity, and safety.
The Clinical Measurement Assessment addresses challenges, as well as building blocks for excellence and allows for rapid, tailored identification of highly specific, targeted interventions scientifically shown to reduce burnout, enhance resilience, and promote better work. It is the only validated tool that measures thriving (rather than deficits in well-being). In addition, IHE can perform an in-depth, onsite evaluation in order to gain a rich and deep understanding of more complex cultural challenges and opportunities. This onsite evaluation allows us to augment the data from our assessment tool with a robust summary correlating qualitative findings with available organizational metrics, including patient experience, employee engagement, turnover, measures of clinical quality, and other measures of organizational performance.
We do a full survey of all the staff, complete an in-person assessment over two to three days, in-person interviews (1/1 and small group) as well as observation of work flows.
Assessment and evaluation sessions are facilitated by an IHE expert, as is data analysis.
The Clinical Measurement Assessment can be conducted for a practice, clinic, hospital unit, department, or healthcare organization of any size, and is validated for all members of the healthcare workforce.
IHE gathers site data on key metrics and carefully analyzes it. All data and findings are reported back to senior leaders.
You can talk to one of our systems experts today.