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Critical Measurement Assessment

Qualitative Evaluation
CME
CEU
as requested

In order to drive meaningful and sustainable improvement, organizations need a clear understanding of their current state and the impact of their initiatives. Our Critical Measurement & Assessment services provide you with the data, insights, and tools to measure what matters most and make informed decisions to accelerate your progress.

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System Overview

We partner with you to design and implement a comprehensive measurement and assessment strategy tailored to your unique goals and context. Our approach includes:

- Aligning on key performance indicators (KPIs) and success metrics

- Developing custom surveys and assessments to gather critical data

- Conducting qualitative interviews and focus groups for deeper insights

- Analyzing and synthesizing data to identify key themes and opportunities

- Providing actionable recommendations and guidance for improvement

- Establishing a cadence of ongoing measurement to track progress over time

Our team of experts brings deep experience in organizational assessment, data analysis, and change management to ensure that your measurement efforts drive meaningful action and results.

Certification

No CME information

Key Outcomes

By partnering with IHE for your critical measurement and assessment needs, you will:
Gain a clear and comprehensive view of your current state
Identify key strengths, gaps, and opportunities for improvement
Measure the impact and ROI of your programs and interventions
“Our team has been transformed. This program is like no other. Truly a gift for our organization to gain the skills necessary to connect to our families.”
Dr. Adam Breslow
President, Children’s Primary Care Medical Group
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“What I’m most proud about is the consistency of our performance. I feel a profound sense of pride for our team—our frontline staff, our quality leaders, our board—the entire organization. Improving is very hard work; maintaining improvement is even harder.”
Ronald Paulus, MD
Former CEO
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“Our satisfaction scores were flat. We were trying initiatives here, there and everywhere, but we weren’t seeing sustained improvement, until we found the Institute for Healthcare Excellence.”
AMANDA LAVOIE
Director of Service Excellence, Beaumont, Troy
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FAQs

What is the staff time commitment?
Who facilitates the sessions?
What type of CME credits apply?
Who should attend the sessions?
When can we start?

FAQs

What is the staff time commitment?
Who facilitates the sessions?
What is the staff time commitment?

What is the staff time commitment?

We do a full survey of all the staff, complete an in-person assessment over two to three days, in-person interviews (1/1 and small group) as well as observation of work flows.

Who facilitates the session?

Assessment and evaluation sessions are facilitated by an IHE expert, as is data analysis.

Who should attend the sessions?

The Clinical Measurement Assessment can be conducted for a practice, clinic, hospital unit, department, or healthcare organization of any size, and is validated for all members of the healthcare workforce.

What type of CE credits apply?
Who should attend the sessions?
What can we start?

How is data from this assessment and the onsite evaluation reported?

IHE gathers site data on key metrics and carefully analyzes it. All data and findings are reported back to senior leaders.

When can we start?

Contact us to learn more about how our Critical Measurement & Assessment services can help you drive data-driven transformation in your organization.

Ready to get started?

Talk to one of our programs experts today.