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Refresh Faculty Course

1-Day Session
CME
CEU
as requested

We realize that following completion of the RELATIONS® for Healthcare Transformation roll-out and the commencement of the excellence journey among care team members within your organization, a “Refresher Session” may be needed on one or more aspects of the training. Our team is readily available to provide those sessions.

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System Overview

Refresher sessions include a review of updated session material, outcomes, experience, emotional exhaustion, thriving, and resilience/recovery metrics with suggested targeted solutions and interventions being offered.

Certification

CME/CEU credits are available upon request for this system.

Key Outcomes

Ongoing development of communication competencies that improve human connection and create a culture of excellence.
“Our team has been transformed. This program is like no other. Truly a gift for our organization to gain the skills necessary to connect to our families.”
Dr. Adam Breslow
President, Children’s Primary Care Medical Group
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“What I’m most proud about is the consistency of our performance. I feel a profound sense of pride for our team—our frontline staff, our quality leaders, our board—the entire organization. Improving is very hard work; maintaining improvement is even harder.”
Ronald Paulus, MD
Former CEO
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“Our satisfaction scores were flat. We were trying initiatives here, there and everywhere, but we weren’t seeing sustained improvement, until we found the Institute for Healthcare Excellence.”
AMANDA LAVOIE
Director of Service Excellence, Beaumont, Troy
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FAQs

What is the staff time commitment?

This is a one-day session.

Who facilitates the session?

IHE experts facilitate the Faculty Refresh Course.

What is the staff time commitment?
Who facilitates the sessions?
What is the staff time commitment?
What type of CE credits apply?
Who should attend the sessions?
What can we start?

Who should attend the sessions?

Organization leaders, as well as physician, nurse, and care team leaders.

When can we start?

You can talk to one of our systems experts today.

FAQs

What is the staff time commitment?
Who facilitates the sessions?
What is the staff time commitment?
What type of CE credits apply?
Who should attend the sessions?
What can we start?

Ready to get started?

Talk to one of our systems experts today.