RELATIONS® for Healthcare Transformation
Our signature RELATIONS® for Healthcare Transformation system offers a sustainable solution to enhancing patient experience and outcomes, evolving a culture of safety, decreasing adverse events, decreasing malpractice events, decreasing turnover and clinician burnout, and increasing thriving and resilience.
System Overview
This system paves the way to a patient-centered, team-based culture that leads to higher levels of performance, patient satisfaction and loyalty. At its core, it creates an environment that allows the safety and vulnerability needed for deep learning to take place—providing physicians, nurses and caregiver teams with the relational skills needed to deliver exceptional outcomes in a culture rooted in trust, respect, and compassion.
Key Outcomes
FAQs
What is the staff time commitment?
Staff commit to a 4-hour session. However, this culture-changing system is not a quick fix. It takes from nine to twelve months to realize measurable benefits and can take up to four years to achieve maximum results. Leaders who make the commitment to nurture a culture built on relationship-based, patient-centered communication can expect a 5:1 return on their investment. The numbers have added up for some of the nation’s leading healthcare organizations, such as Mission Health, Mayo Clinic in Florida and Naval Hospital Jacksonville.
Who should attend the sessions?
Leaders, physicians, nurses, and other care team members can attend sessions.
What type of CME credits apply?
Our certification encompasses Continuing Medical Education Credits (CME) in partnership with Saint Louis University School of Medicine’s Continuing Medical Education Program.
This IHE system qualifies attendees to 4 CME Credits.
When can we start?
You can talk to one of our systems experts today.
Ready to get started?
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