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Catalyst Human-Centered Design

2-day session
CME
CEU
as requested

Catalyst Human-Centered Design uses the principles of human-centered design to devise novel approaches to daily work in healthcare. It combines a focus on process consistency, positive human experience, and simplicity of execution.

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System Overview

This in-depth system builds upon and integrates elements of the following solutions:

Critical Measurement Assessment, Human-Centered Leadership, RELATIONS® for Healthcare Transformation, and Experience Mapping.

Certification

CME/CEU credits are available upon request for this system.

Key Outcomes

At the end of this program, individuals, teams, and organizations will be able to hardwire the skills, tools and new workflow processes necessary to achieve sustainable clinical excellence.
“Our team has been transformed. This program is like no other. Truly a gift for our organization to gain the skills necessary to connect to our families.”
Dr. Adam Breslow
President, Children’s Primary Care Medical Group
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“What I’m most proud about is the consistency of our performance. I feel a profound sense of pride for our team—our frontline staff, our quality leaders, our board—the entire organization. Improving is very hard work; maintaining improvement is even harder.”
Ronald Paulus, MD
Former CEO
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“Our satisfaction scores were flat. We were trying initiatives here, there and everywhere, but we weren’t seeing sustained improvement, until we found the Institute for Healthcare Excellence.”
AMANDA LAVOIE
Director of Service Excellence, Beaumont, Troy
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FAQs

What is the staff time commitment?
Who facilitates the sessions?
What type of CME credits apply?
Who should attend the sessions?
When can we start?

FAQs

What is the staff time commitment?
Who facilitates the sessions?
What is the staff time commitment?

What is the staff time commitment?

This is a two-day session.

Who facilitates the session?

IHE experts facilitate the Catalyst Human-Centered Design process.

Who should attend the sessions?

This system is for individuals, teams, and organizations that are seeking to build and sustain a culture of healthcare excellence.

What type of CE credits apply?
Who should attend the sessions?
What can we start?

What type of CME credits apply?

Our certification encompasses Continuing Medical Education Credits (CME) in partnership with Saint Louis University School of Medicine’s Continuing Medical Education Program.

CME/CEU credits are available upon request for this system.

When can we start?

You can talk to one of our systems experts today.

Ready to get started?

Talk to one of our systems experts today.